LR Woman Overcharged Ten Times Correct Amount During Lunch
By: Jocelyn Tovar, KARK 4 NEWS
Updated: November 3, 2012
Especially on days like Saturday in the Promonade Shopping Center in West Little Rock, full of stores, and full of shoppers.
Many stopped and dined in order to re-charge much like Judy Burris-Mueller and her daughter did this past week.
Eating at her daughter's favorite restaurant Bravo.
"Had a wonderful lunch service was wonderful couldn't have been any nicer," Burris-Mueller said.
It wasn't until she was checking her bank account the next morning that she noticed something very wrong.
"On a $38 bill I wouldn't leave a $405 tip," she said.
Burris-Mueller's bank determined it wasn't an error on their end, that somehow the restaurant had added $400 onto the gratuity.
The restaurant declined to comment for our story, but Burris-Mueller said they did correct the issue immediately.
She now wants to warn people to stay vigilant so they won't face overcharges because of a business' mistake.
"Something so simple as the wrong key on a computer can mean devastation for you and your family and it's hard to try and fix," Burris-Mueller said.
The attorney general's office has tips for protecting yourself against these kinds of charges, for example using cash when you can and like judy, periodically checking your statements.
"Keep a close track of what you have it's too hard to get it now a days," Burris-Mueller said.
Something like this can easily sneak by and go unnoticed.
Burris-Mueller said her bank has seen similar cases recently, but that none had been quite as large as the $400 tacked onto her bill.
For more tips from the Attorney General's website: Click Here
