Important Hot Springs City Numbers Misplaced, Missing in Phonebook
By: Josh Berry
Updated: October 10, 2012
When we need a source of information with all the right numbers to call, and want it in our hands now, many people may turn to the internet, but there are still many of you out there who turn to the phone book.
Of course it may not be used near as much as it used to, with a web of on-line information, but people do still depend on them.
Folks in Hot Springs who depend on theirs however, say it's lacking quite a bit this year. They claim the AT&T Yellow Pages has quite a few either missing or misplaced numbers. For example: the Hot Springs Fire Department's number is listed under Hot Spring's Finance.
George Bentruck struggled to put out a stove top grease fire in his kitchen.
"Couldn't see anything in there," he explained.
He got it out himself but now, remnants of the fire scar his apartment.
He had questions, for the local Fire Marshal.
When he turned to his usually reliable source for phone numbers, the phone book, the one he needed wasn't there.
"I still don't see it in there."
It turns out it's not just the fire department.
"There were a lot of city departments that were incorrectly placed," explained Public Information Director, Terry Payne.
According to the Yellow Pages phone book, the Hot Springs Public Information department apparently has 7 other departments under its control.
Hot Springs Police Department: listed under planning.
And nowhere, does it specifically list the Hot Springs Fire Department.
"We're currently working with [AT&T] to correct the listings," Payne said.
Meanwhile they say they get dozens of calls a day from folks just like Bentruck.
The city has tried to update the online White Pages to get the latest information corrected.
To help resolve the issue quickly the city has sent around a copy of the main pages in question to get the right names and numbers.
Their long term goal: to make sure the next telephone book is correct when it comes out in July.
Until then though, folks like George Bentruck, who depend on his two phone books, they'll have to bare through the frustration till the next one comes out.
Of course it may not be used near as much as it used to, with a web of on-line information, but people do still depend on them.
Folks in Hot Springs who depend on theirs however, say it's lacking quite a bit this year. They claim the AT&T Yellow Pages has quite a few either missing or misplaced numbers. For example: the Hot Springs Fire Department's number is listed under Hot Spring's Finance.
George Bentruck struggled to put out a stove top grease fire in his kitchen.
"Couldn't see anything in there," he explained.
He got it out himself but now, remnants of the fire scar his apartment.
He had questions, for the local Fire Marshal.
When he turned to his usually reliable source for phone numbers, the phone book, the one he needed wasn't there.
"I still don't see it in there."
It turns out it's not just the fire department.
"There were a lot of city departments that were incorrectly placed," explained Public Information Director, Terry Payne.
According to the Yellow Pages phone book, the Hot Springs Public Information department apparently has 7 other departments under its control.
Hot Springs Police Department: listed under planning.
And nowhere, does it specifically list the Hot Springs Fire Department.
"We're currently working with [AT&T] to correct the listings," Payne said.
Meanwhile they say they get dozens of calls a day from folks just like Bentruck.
The city has tried to update the online White Pages to get the latest information corrected.
To help resolve the issue quickly the city has sent around a copy of the main pages in question to get the right names and numbers.
Their long term goal: to make sure the next telephone book is correct when it comes out in July.
Until then though, folks like George Bentruck, who depend on his two phone books, they'll have to bare through the frustration till the next one comes out.
