It happened at the Conoco Express on North Thompson Street.
"Something banged or something over here. It could have been a gunshot. We all heard it from over there," says Chris Stephens, who lives nearby.
The 911 call came in at 9:26 and officers showed up within minutes, but the suspect was no where to be found.
"One little girl in here, that's it. You're going to come in here and try to rob her?" Stephens asks.
The store clerk told police a black man walked in with a revolver and demanded money. He's described as being about 6' tall with an average build. The suspect was wearing a brown mask, blue shirt and black jeans, police say.
"I guess the suspect thought the clerk was taking too long and he ended up firing a shot towards the back of the building," says Lt. Kevin Lewis with the Springdale Police Department.
Luckily, no one was hurt. With money in hand, the gunman ran out of the store.
"You know he went through the door, but after that they thought he went westbound but, how many hundreds of people have come through that door during that day or the last hour?" Lt. Lewis asks.
So police, still piecing together information.
"This is an armed robber that is on the loose and he shot one time already, so I would definitely consider him to be armed and dangerous, since he's not shy about pulling the trigger," says Lt. Lewis.
And folks who live nearby aren't surprised.
"This ain't the first store in town to be robbed," Stephens says. When asked if he thinks it's a problem in the neighborhood, Stephens says yes, adding that "people are punks."
In the meantime, the Springdale Police Department is taking no chances on city safety.
"We're going to keep our guard up and make sure we hit the extra patrols and do the job that we can do," says Lt. Lewis.
If you have any information concerning this crime, call the Springdale Police Department.