Entergy Arkansas, Inc. employees from the operations and distribution departments to customer service brought their nail guns, hammers, good humor and sweat to a project for a deserving customer in need.
"I couldn't afford to get a new roof," said Diane Credit, about her rotted and hole-ridden roof. The Mayflower resident takes care of her 9-yr-old granddaughter and 12-yr-old grandson. Credit did not qualify for government weatherization assistance because the family had blocked off the bedrooms where rain had soaked and ruined the floor and walls.
Local lumber and roofing businesses donated the materials. Hope Filled Homes, a non-profit organization specializing in repairing critical-need homes, supervised the labor provided by Entergy Arkansas, local volunteers and the Maumelle High School baseball team.
"The true heroes of our company are sometimes the ones we don't see," said Kelly Hines, an electrical engineer who works as an Entergy Arkansas customer service accounts manager. Hines and her husband run Hope Filled Homes. "These employees have true compassion for our customers and work so hard on these projects. They literally do manual labor for about 12 hours just to help someone else."
About 30 volunteers installed a new roof, floated sheetrock, and replaced rotten floors and siding. Volunteers also weatherized the home with weather stripping, caulking and new compact fluorescent light bulbs. Donations included ceiling fans and bedroom furniture.
"A big thank-you to those who partnered with us in this project," said Hines. They include Ridout Lumber Company, Ross Roofing, Rent and Roll LLC, Taylor Insulation, and the Maumelle High School Hornets Baseball Team.
In the photo: removing damaged sections of the roof is Adam Effrein, Entergy Arkansas work management supervisor.