Through its new "You've Got the Power" initiative, Entergy Arkansas is offering multiple ways to help customers gain more control over energy use and receive assistance with energy expenses.
"Our customers have told us that saving money is important to them, especially during the summer when electricity use rises along with the temperatures," said Oscar Washington, Director of Customer Service for Entergy Arkansas. "Through 'You've Got the Power', we want them to know they have an array of tools and options to manage their energy bills at their home or business."
Customers have access to money-saving tips, tools and options in one powerful online resource --ENsight, Entergy's website to help customers save money on their bills. A click on the "Save Money on Your Bill" icon on the entergy.com and entergy-arkansas.com home pages takes customers to an enhanced, one-stop shop of online information and tools that help customers learn about energy-saving options.
Enhanced features on ENsight include energy, lighting and appliance calculators; simple tips to make your home or business more energy-efficient; and information about available energy-efficiency programs.
In addition to the many energy- and money-saving options presented on ENsight, customers can also take advantage of powerful Entergy Arkansas account and bill payment choices such as Level Billing to manage energy costs more effectively year-round.
Through partnerships with nonprofit agencies, Entergy also offers programs to help low-income, elderly and disabled customers who are particularly vulnerable when temperatures soar along with energy expenses. The Power To Care program provides emergency bill payment assistance to seniors and disabled individuals in crisis. Entergy's annual "Beat the Heat" program distributes hundreds of energy-efficient box fans to qualifying customers to provide relief during the hottest months of the year.
In addition to these programs, Entergy is taking proactive steps to reduce the impact of higher energy costs on customers. Employing a diverse fuel mix to generate electricity and using hedging practices to lock in fuel prices at affordable rates are two steps that have saved customers millions of dollars.
Throughout the summer, Entergy representatives will be busy in communities making energy-efficiency presentations and conducting workshops designed to help customers save money.
"This summer, 'You've Got the Power' reminds customers that they have the power of choice when it comes to saving money on their Entergy bills," added Washington. "Helping the customer save money and reduce energy costs is good for the community, families, and the environment. It's a win-win situation."
Entergy Arkansas, Inc. provides electricity to 697,000 customers in 63 counties.