Senior Community Spends Four Days Without Heat
By: Jocelyn Tovar, KARK 4 NEWS
Updated: December 30, 2012
"Our lights have just come back on Virginia," Cloteen Cowan excitedly told her friend over the phone. "At this age you know you can tough things out," she said.
"I'm so glad to see you folks here," said James Willis."I didn't know we were that important."
Willis said he almost a little sad to have things return to normal.
"Now the adventure's over," he said. "And we won't have anything to talk about to our children."
"I said hallelujah!" said Cowan, who couldn't contain her excitement to get the power back on in time to watch her favorite team play.
"See that Razorback ball game tonight," she said.
Keatts Chenault, whose 93-year-old father lives at Woodland Heights, is being called a hero for calling the mayor on the tenant's behalf.
He said he did it because the folks deserve all the comforts in life.
"It should have been a priority, definitely," he said.
"So it just slipped through the cracks?" we asked.
"I think it did," he said.
"They were a priority customer," said Entergy spokesperson Sally Graham.
Who said the thick trees and landscape around the community creates a beautiful back-drop, "But it also presents a difficult challenge for our crews."
And that nothing could be done before a backbone distribution line on John Barrow Road had been safely repaired.
"We understand how difficult it's been for everyone here," Graham said.
"Hot coffee always helps," said Cowan.
The ones who were directly affected however said they never felt that they were left out in the cold.
"They're working all around us I'm sure," she said.
Tree debris covered the driveway leading up to Woodland Heights.
Entergy said among the 5,000 crews brought in to fix lines, 1,000 are vegetation crews cleaning up.
"I'm so glad to see you folks here," said James Willis."I didn't know we were that important."
Willis said he almost a little sad to have things return to normal.
"Now the adventure's over," he said. "And we won't have anything to talk about to our children."
"I said hallelujah!" said Cowan, who couldn't contain her excitement to get the power back on in time to watch her favorite team play.
"See that Razorback ball game tonight," she said.
Keatts Chenault, whose 93-year-old father lives at Woodland Heights, is being called a hero for calling the mayor on the tenant's behalf.
He said he did it because the folks deserve all the comforts in life.
"It should have been a priority, definitely," he said.
"So it just slipped through the cracks?" we asked.
"I think it did," he said.
"They were a priority customer," said Entergy spokesperson Sally Graham.
Who said the thick trees and landscape around the community creates a beautiful back-drop, "But it also presents a difficult challenge for our crews."
And that nothing could be done before a backbone distribution line on John Barrow Road had been safely repaired.
"We understand how difficult it's been for everyone here," Graham said.
"Hot coffee always helps," said Cowan.
The ones who were directly affected however said they never felt that they were left out in the cold.
"They're working all around us I'm sure," she said.
Tree debris covered the driveway leading up to Woodland Heights.
Entergy said among the 5,000 crews brought in to fix lines, 1,000 are vegetation crews cleaning up.
