Do you need travel insurance?
By Peter Greenberg
TODAY Travel Editor
Updated: 10:32 a.m. CT March 27, 2007
For years, it was the great unmentionable in the travel transaction: insurance.
Travel agents were afraid to bring up the subject of travel insurance for fear
of losing the overall deal. It was considered a negative.
Not anymore.
Whether it's your trip, your possessions, your luggage, or your health, travel
insurance — and most important, the right kind of travel insurance — has become
an essential item to pack for smart travelers. And if you don't buy travel
insurance — or the right kind — more than your trip could be
ruined.
According to the U.S. Travel Insurance Association,
about 30 percent of Americans purchase travel insurance, an
increase from 10 percent before 9/11. The top three reasons are: peace of mind,
protection against the unexpected and concern over losing the financial
investment in a trip. Some 70 percent of cruisers buy travel insurance.
While a majority of those who
don’t buy travel insurance are familiar with flight and trip cancellation
insurance, many people are unaware of travel health
insurance, baggage coverage and medical evacuation insurance. Even among travel
insurance buyers, only 50 percent were aware of medical evacuation
insurance.
There’s yet another kind of insurance that's available to air
travelers that the airlines aren't exactly rushing to tell you about. In fact,
they actually wish you didn't know about it. It's called excess valuation.
Reasons to buy travel
insurance
1. Your flight has been cancelled.
2. Your bags are
lost and your medication is in it. You need to have an emergency prescription
filled.
3. Your passport and wallet are stolen, and you need emergency cash
and a replacement passport.
4. You're involved in an accident and adequate
medical treatment is not available. You need medical evacuation.
5. You need
to cancel your trip due to illness.
6. Your cruise line, airline or tour
operator goes bankrupt. You need your non-refundable expenses covered and to get
to your destination.
7. You have a medical emergency in a foreign country.
8. A terrorist incident occurs in the city where you’re planning to visit
and you want to cancel your trip.
9. A hurricane forces you to evacuate your
resort, hotel or cruise.
Here are the basics types of
insurance:
Flight
insurance
Many of us grew up noticing those insurance kiosks at
airports. They offer to pay out big bucks if you bought the insurance, the plane
crashed and you were on it. Advice: This is not necessary. In fact, if you
annualized the premium, it's the most expensive kind of travel insurance you can
buy, and probably the least necessary. My advice: NO.
Trip Cancellation and Interruption insurance
This is
a biggie. The key here is price point. If you're flying on a $59 Southwest
Airlines ticket from Burbank to Las Vegas, you have an incredibly small
investment to protect. You shouldn't buy trip cancellation and interruption
insurance. A $15,000 once-in-a-lifetime cruise vacation? My advice: YES. Buy
this insurance. If you get sick, or miss your trip, or the travel provider
(airline, cruise line, bus transfer company) goes out of business, you're not
left high and dry. You're covered. My advice: YES, with one additional caution.
Do NOT buy this insurance from the individual travel provider, meaning don't buy
your cruise trip insurance from the cruise ship company. Why? If that company
goes out of business, chances are, so does their
insurance.
Health Care insurance
This is
perhaps the most confusing area. Most people think they are covered if they
already have existing health care insurance. Within the United States, that’s
true. Outside the U.S., however, is a big IF. And in some cases, your insurance
won't even cover you if you're traveling on a foreign-flagged vessel. This is a
huge red flag, since most cruise ships, even those cruising U.S. waters, are not
flagged in the U.S.
And in many cases, even if you are covered for basic
emergency care overseas (again, a big IF), in almost all cases, your current
health insurance does NOT cover you to evacuate you and repatriate you back to
the U.S. This is where "Medical Evacuation and Repatriation" insurance comes
into play. I believe this is essential for anyone who travels. It's an insurance
program (usually an annual premium, not often purchased per trip) where if you
get sick or injured overseas the policy will get you treated, stabilized and
flown back to the U.S. There are a number of good companies that provide this
plan, two of which are Travel Guard and Medjet Assist. The annual premium is
about $300, and it's the card you hope you never have to use. My Advice: YES,
get this, with another important caveat: read the fine print. With Travel Guard
and Medjet assist, these policies provide that they will get you initially
treated and stabilized and then send a medically equipped and staffed jet to fly
you to the doctor and medical facility of your choice. This is crucial. Outside
of Travel Guard and Medjet assist, many other companies that offer this
insurance will fly you to the doctor and medical facility of their choice.
And then there's another reason for getting this coverage: If you’re in
a foreign country, particularly a developing country, many hospitals will admit
you without caring about coverage, but they won’t let you leave until you pay.
Travel insurance can help facilitate payment, and act as an advocate so that
you’re not overcharged because you’re an American.
Baggage
insurance
Many trip cancellation and interruption policies also
provide coverage for lost, damaged, delayed or stolen bags...And this is
especially necessary if you're flying overseas and checking bags. Why? Because
of a nasty little thing called the Warsaw Convention.. The old Warsaw Convention
limits liability to approximately $9.07 per pound for checked baggage and $400
per passenger for unchecked baggage. Do the math. If you're only allowed 44
pounds of baggage as a coach passenger, you're not getting a fat
check.
But if you're just flying between U.S. cities and think you have
no need for a larger trip cancellation and interruption policy, you may think
you are simply covered by the airlines' published limits of liability when it
comes to lost, stolen, delayed or damaged bags.
Indeed, at least on the
surface, it seems like you're covered. As of Feb. 28, 2007, U.S. airlines'
liability for lost or damaged luggage increased to $3,000 per passenger from the
current limit of $2,800. Sounds good, right? Well, let's talk about that limit
in realistic terms: First, there's an entire list of excluded items not covered
(jewels, furs, negotiable financial documents, et al), and then there's
something called....depreciation. The airlines may have a $3,000 liability
limit, but that limit is not per bag, it's per incident, and it's all based on
depreciated value. Hardly anyone in the history of aviation has ever received
$3,000.
But there's a little known insurance provision you've probably
never heard about. And the airlines aren't exactly rushing to tell you about it.
In fact, not one single airline even advertises this provision, even though it's
available to every single passenger. It's something called "excess valuation."
When you get to the airport, ask the counter agent for this little
known option called “excess valuation.” It provides up
to $5,000 additional coverage, at a rate of about $1 per $100 in value. If you
purchase excess valuation, you will be asked to describe the contents of the
bag. It’s well worth it if the airline does lose your bags.
Non-refundable insurance
Some policies also
offer straight coverage if you buy the non-refundable airline ticket and then
can't use it and don't want to be hit with the minimum $100 change fee. This
runs about $13 per $100 of coverage. An expensive premium, but still worth it if
you really think you might have to change your trip once you purchase your
ticket.
Golf travel
insurance
Travel Guard provides golf equipment loss, golf
equipment delay, golf fee refund. In addition, every Golf Travel Insurance Plan
customer will also receive AIG Travel Guard's Golf Concierge Services, which
includes golf course recommendations and driving directions, tee time
reservations, PGA-Professional referral service and much. If get a hole-in-one,
we'll reimburse for the celebratory round of drinks (up to $250) at the
clubhouse.
Adventure/extreme sports travel
In
most cases, there are exclusions on basic travel insurance when it comes to
adventure travel. That means specifications on how high is the mountain you’re
climbing, and how far are you scuba diving. However, third-party travel
insurance can offer additional coverage for adventure and extreme sports—even
professional sporting events can be covered, but it will cost
you.
Credit card coverage
If you book your
trip on a credit card, you may already be covered in many cases. But more often
than not, your basic credit card coverage will be limited to flight accident
insurance, rental car insurance or limited baggage insurance. Be sure to read
your card's terms and conditions, or call your credit card provider's toll-free
line for guidance.
Terrorism tips
Read the
policy wording carefully. If war breaks out, or there is a terrorist act, are
there clauses that essentially void your policy? Very few policies cover trip
cancellation for reasons of any kind. Most policies now include "force majeure"
clauses. For example, most policies now still cover trip cancellation if the
U.S. State Department issues a travel warning. Also many policies only cover you
for your trip if an act of terrorism occurs in the specific country you're
traveling to or from. And they set limits on how close an attack has to be to
your destination before it goes into effect. You generally must buy the policy
before violence erupts to be covered. But almost all policies will not cover any
losses caused by war or threat of war.
Call and talk to the agency
personally, ask them the specific questions you have before your trip, to put
your mind at ease. Some insurance plans cover you only if a travel company
formally files for bankruptcy protection. (Not every policy covers every
bankruptcy.) Other policies leave it up to the U.S. State Department, law
enforcement agencies or news media outlets - not you - to define what
constitutes a terrorist attack, foreign or domestic.
Understand that most
insurance policies won't cover last-minute anxiety. After the Sept. 11 attacks,
for example, Travel Guard reimbursed customers who canceled trips because they
were afraid to fly. While Travel Guard felt it was the right thing to do, it's
unlikely the insurer will do it again. It was the costliest event in the history
of that company.
To buy, or not to
buy?
Compare the cost of the trip versus the cost of the policy.
If you just bought a $200 airline ticket, is that worth covering? If you paid
for it with a credit card, and the airline ceases to operate before your flight,
you're already covered - under federal credit laws - by your own credit card
company, since you bought or contracted for a service which you didn't
get.
Look for a policy with a travel insurer that is independent from
your tour operator and is licensed by your state. Many cruise lines and tour
operators offer insurance, often at lower premiums than those charged by outside
insurers. But if the cruise line or tour company goes out of business, there may
not be money to cover your claim.
If flight or cruise delays make you
want to cancel, you may be out of luck. Read the fine print, as with some
policies, more than half of your vacation has to be delayed before you can
cancel and be covered.
Resources
Insuremytrip.com
allows you to compare national plans, based on what they cost, what
they cover and payouts.
TripInsuranceStore.com
offers comparisons and testimonials from users, and you can also
sign up for a plan though the site.
Access
America 1-800-729-6021.
Travel Guard
International: 1-800-826-4919.
Travelex Insurance
Services: 1-800-228-9792.
HTH
Worldwide: 1-888-243-2358.
Travel Insured
International: 1-800-243-3174.
Global Travel
Insurance: 1-800-232-9415.
Travelsafe:
1-888-885-7233.
Medjet
Assistance: $250 per year, $350 for families. 7, 14,
21 and 30-day options available as well. 1-800-963-3538.
Air Ambulance
Card: $195 per year for individuals and $295 per year
for families.